Jaycob Ratzlaff, MBA
Jaycob joined DZA in 2025 bringing with him seven years of healthcare experience and six years in healthcare IT, having previously served as a Technician and Supervisor for CHAS Health.
Jaycob specializes in IT management and technical support, particularly within Federally Qualified Health Centers (FQHCs). At CHAS Health, he served as the IT Project Manager for the Parkside Clinic build and was recognized with the organization’s LEAD 2.0 Award for Leadership and Development.
His strategic and technical skills were also demonstrated through his 1st place finish in a competitive business simulator, where he led a startup to earn over $1 million in sustainable profit within six quarters.
Outside of work, Jaycob enjoys spending time with his family, planning their next Disney vacation, and playing video games.
Education
- Master of Business Administration, IT Management – Western Governors University
- B.S., Business Administration, IT Management – Western Governors University
Certifications
- ITIL Managing Professional
- Lean Six Sigma Green Belt and Lean Six Sigma Certified Leader
- Certified in Azure Fundamentals
- Certified Negotiation Professional
- Over 85 LinkedIn Certifications and 350 hours of LinkedIn Learning
Areas of Professional Service
- IT Management
- Technical Support
Areas of Professional Service
- Federally Qualified Health Centers (FQHCs)
- Healthcare IT
